Course Description: Students learn about four managerial functions of planning, organizing, controlling, and leading in contemporary organizations. A series of self-assessment questionnaires provide insights into personal behaviors and help students turn managerial theories into potential personal managerial practices. Students learn how management processes apply to a global environment.
Learning Objectives: - Describe how managers differ from non-managerial employees. - Describe the four functions of management. - Explain Mintzberg's managerial roles. - Describe Katz's three essential managerial skills. - Outline the eight steps in the decision-making process. - Describe the four decision-making styles. - Describe the twelve decision-making biases managers may exhibit. - Explain how managers can make effective decisions in today's world. - Differentiate between formal and informal planning. - Describe each of the different types of plans listed in Chapter Seven. - Describe the approaches to planning. - Describe the steps in setting goals for the purposes of planning. - Describe the six steps in the strategic management process. - Describe the BCG matrix. - Describe the SBUs and business - level strategies. - Describe the role of competitive advantage in business-level strategies. - Describe managerial techniques for assessing the environment. - Describe managerial techniques for allocating resources. - Discuss the importance of competitive intelligence. - Describe the steps in project management. - Describe organizational structure. - Describe organizational design. - Identify the strengths and weaknesses of common traditional organizational designs. - Identify the strengths and weaknesses of common contemporary organizational designs. - Discuss the criteria that help managers evaluate the various communication methods. - Describe the barriers to effective interpersonal communication. - Discuss the ways to overcome the barriers. - Describe active listening behaviors. - Discuss the external and internal forces for organizational change. - Explain why people resist change. - Describe how managers can help manage change successfully. - Describe the five important employee behaviors that managers to explain, predict, and influence. - Describe the three components of an attitude. - Describe the five personality traits that have proved to be the most powerful in explaining individual behavior in organizations.